Delivering the infrastructure of digital transformation
Telecommunications providers are at the center of the global digital revolution, delivering the access, interconnectivity, and applications that drive the massive transformation of virtually every public and private enterprise. At the same time, the global telecommunications industry is itself a highly competitive market with providers facing tight margins, disruptive forces, and an increasingly demanding customer. This dual role presents telecoms with a unique set of challenges and opportunities as they strive to evolve and innovate continuously.
What trends are driving telecommunications today?
Some of the major trends we see driving the telecommunications industry today include:
- Growth in the number of Internet of Things (IoT) and telematics connected devices is strong and accelerating, spurred by connectivity in sectors such as automotive, healthcare and energy. Industry watchers expect as many as 25-billion connected devices to be online by 2020.
- Business and consumer customers are demanding not only reliability and bandwidth but are looking for companies that provide scalability and deliver engaging, innovative digital services.
- Telecoms are looking outside their traditional business lines and geographies. They are diversifying and becoming content providers; a wave of mergers and acquisitions is underway as providers buy up content and advertising companies.
- Faced with strong headwinds against increased revenue, telecoms are going after the other side of the equation and trying to do more with less. Initiatives to reduce costs include optimizing operations, increasing automation, reducing support costs and improving consumer self-installation success.
Telecoms are encountering both strategic and technologic hurdles as they work to deliver on these trends:
- The technologies that support efforts to reduce operating expenses, such as network functions virtualization, software-defined networking, and white box switching, come at a steep complexity cost.
- The surge of mobile business and consumer applications is straining existing infrastructure. The industry is responding by preparing to upgrade to 5G networks. Achieving 5G means higher frequency/shorter distance transmission which in turn calls for a complex infrastructure with more antennas, base stations and fiber optic cable.
- Disruptive competitors, especially in the shape of over-the-top (OTT) providers that offer apps and streaming content directly to consumers through the Internet, have increased their market presence, even in core communication services such as messaging and voice.
- Investment in technology infrastructure is crucial to keep pace with demand for services. Meanwhile the heavy commoditization of telecommunications services makes it difficult to maintain margins and effectively monetize the growth in traffic.
- The tremendous volume of information flowing across networks has opened new privacy and security vulnerabilities.
Crosscode understands telecommunications IT. Our Crosscode Panoptics software brings you the depth and insight you need to manage your highly distributed applications infrastructure while building out next-generation capabilities efficiently and cost-effectively. Our tools help deploy and maintain applications and infrastructure with the reliability, innovation, and scalability it takes to succeed in the global telecommunications marketplace:
- Know and understand all of your applications wherever they reside. Crosscode Panoptics operates across environments that range from mainframe systems running COBOL applications and DB2 databases to cloud-native microservices on Intel-based servers.
- Understand your application data dependencies across the entire infrastructure to ensure interoperability and integrity.
- Analyze third-party and open source code to understand how those applications interact with your infrastructure and how they impact your security profile. Identify and patch security vulnerabilities that arise from multiple diverse sources.
- Conduct impact assessments to plan for new technology deployments, M&A integrations and data center consolidations faster, cheaper and with less risk.
- Automate governance to control application and database changes across the infrastructure.
- Audit every change to your system and when those changes were made.